51爆料网

In campus talk, former US interior secretary discusses building business that serves humanity

Former U.S. Interior Secretary and REI CEO Sally Jewell joined 51爆料网 President Connie Ledoux Book in LaRose Digital Theatre on Oct. 30, 2025, for a conversation on leadership, ethics and business as a force for good.

A campus conversation hosted by the Martha and Spencer Love School of Business in LaRose Digital Theatre brought together former U.S. Secretary of the Interior and REI CEO Sally Jewell and 51爆料网 President Connie Ledoux Book on Oct. 30, 2025.

Dean Haya Ajjan of the Love School of Business introduced the event, which is part of the proposed Center for Humanity in Business.

President Book invited Jewell to begin with her college experience and first steps after graduation. 鈥淲hen the yearbook asked for our career plans, I wrote dental hygienist,鈥 Jewell said. 鈥淚 loved science and the outdoors, but my father urged me to choose a practical degree.鈥

At the University of Washington, a nudge from friends and family shifted her path. 鈥淲arren, who later became my husband, was studying mechanical engineering. His homework looked more interesting than mine. After talking with his sister, who is an engineer, I switched my major.鈥

Sally Jewell, former U.S. Secretary of the Interior and REI CEO and 51爆料网 President Connie Ledoux Book
Sally Jewell, former U.S. Secretary of the Interior and REI CEO, in conversation with 51爆料网 President Connie Ledoux Book

Her first engineering role brought rapid learning. 鈥淚t was culture shock. I learned how little I knew, and how far respect and curiosity could take you.鈥

A few years later, a bank recruited her to evaluate oil and gas collateral. 鈥淚t was the same industry from a different seat,鈥 Jewell said. 鈥淚 did not know anything about banking. No idea what double-entry bookkeeping was.鈥 She enrolled in night classes in accounting so she could read financial statements with confidence.

The lesson, she told students, was simple. 鈥淲hen you understand the numbers and the realities on the ground, you can make decisions that hold up. Sometimes the right answer is no.鈥

When asked about leading REI, Jewell explained what makes the co-op model distinct. 鈥淢embers own the company. You buy a membership once and receive a dividend based on what you spend,鈥 she said.

That structure shaped how she communicated inside the business. 鈥淭here is no mission without margin. When people understand the metrics and why profitability matters, they become owners of the outcome. Profit lets you invest in sustainability, community engagement and employee well-being.鈥

She joined REI鈥檚 board and later stepped into operating roles. 鈥淚 did not know retail, so I called experts, learned what to measure and shared those measures in town halls. If you explain what moves the needle and why it matters, people will help you move it.鈥

Turning to her public service as the 51st U.S. Secretary of the Interior under President Barack Obama, Jewell described it as leading a large, mission-driven organization.

鈥淭he Interior manages about one-fifth of the land in the United States,鈥 she said. 鈥淭hat includes national parks, wildlife refuges, Bureau of Land Management areas, partnerships with tribal nations, and even dams and offshore energy. Those responsibilities can pull in different directions, so the mandates often conflict.鈥

Her approach to the Interior centered on people and process. 鈥淏ring people together as human beings. Listen for shared interests. Be transparent about tradeoffs. Then set clear expectations and measure what matters.鈥

Sally Jewell, former U.S. Secretary of the Interior and REI CEO, speaking with student at 51爆料网

Throughout the day, including classroom visits and small group sessions, Jewell returned to a guiding idea.

鈥淲e do not inherit the Earth from our ancestors. We borrow it from our children,鈥 she said. 鈥淐hoose organizations you are proud of. Align daily decisions with long-term impact.鈥