Posts by dhiggins | Today at Elon | 51±¬ÁÏÍø /u/news Fri, 01 May 2026 20:00:36 -0400 en-US hourly 1 Help Desk assistant position available /u/news/2011/06/21/help-desk-assistant-position-available/ Tue, 21 Jun 2011 16:17:00 +0000 /u/news/2011/06/21/help-desk-assistant-position-available/ Campus Technology Support is looking to hire a dedicated student worker for Summer 2011 and continuing into the fall, winter, and spring term. We have an active learning/working environment where one will find themselves cross trained for various tasks thus building your technical skills as well as your customer support and satisfactions skills.

Description of Job:
• Computer repair- You will perform hands on computer repair under the guidance of fellow student workers and full time staff.
• Customer Service- Address customers as they enter the helpdesk with computer related issues, as well as run our cash register.
• Lab Runs- Perform routine lab runs to ensure full functionality and appeal of computer labs and print management stations across campus.

Current needs for consideration are
• Monday 7 a.m.-12 p.m.
• Wednesday 7 a.m.-11 a.m.
• Thursday 7 a.m.-1 p.m.
• Saturday 12 p.m.-6 p.m.

Requirements of the position:
• Serve a minimum of one academic year, working at least 13 hours per week.
• Attend and actively participate in training sessions and continued learning

If you are available, and computer support and repair is an interest of yours, please download and submit the application found at

Thank you,
Colt Higgins
X5184

 

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Summer Help Desk Assistant Positions Available /u/news/2011/04/03/summer-help-desk-assistant-positions-available/ Mon, 04 Apr 2011 01:26:00 +0000 /u/news/2011/04/03/summer-help-desk-assistant-positions-available/ The Help Desk is currently accepting applications for Summer Help Desk Assistants.

Campus Technology Support houses a team of help desk assistants, each harnessing the core values of quality customer support and dedication to the university. Staff are hired in at an entry level position with the opportunity to advance over the course of their employment. Core duties include store front customer support, lab management and technological upkeep, and generalized computer repair support. Candidates for this role often have limited experience with computers, but a desire to learn and adapt their abilities to the needs of the computer support team.

The positions would work the summer terms beginning the Monday following graduation and continue through Fall, Winter, and Spring terms.

Training for the positions will begin the last week in April and conclude May 1. If interested please click the link below to download an application.

The application submission deadline is April 13.

If you have any questions contact Colt Higgins at dhiggins@elon.edu

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Technology Help Desk Positions Available for Winter Term /u/news/2010/11/20/technology-help-desk-positions-available-for-winter-term/ Sun, 21 Nov 2010 02:06:00 +0000 /u/news/2010/11/20/technology-help-desk-positions-available-for-winter-term/ Campus Technology Support is looking to hire several dedicated student workers for Winter Term and Spring 2011. We have an active learning/working environment where one will find themselves cross trained for various tasks thus building your technical skills as well as your customer support skills.

Description of Job:

  • Computer repair- You will perform hands on computer repair under the guidance of fellow student workers and full time staff.
  • Customer Service- Address customers as they enter the helpdesk with computer related issues, as well as run our cash register.
  • Lab Runs- Perform routine lab runs to ensure full functionality and appeal of computer labs and print management stations across campus.

Store Hours Are:

  • Fall, Winter Term, Spring Terms
  • 7-10 Mon-Thurs
  • 7-6 Fri
  • 9-6 Sat
  • 1-10 Sun

Requirements of the position:

  • Serve a minimum of one academic year, working at least 13 hours per week.
  • Attend and actively participate in training sessions and continued learning

If you are available, and computer support and repair is an interest of yours download the application from http://facstaff.elon.edu/dhiggins/cts application.pdf.

Thank you,
Colt Higgins
Help Desk Associate
X5184

 

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